Fire service records requests need to be in writing by email below or mailed to AFD Headquarters 18425 Timber Forest Drive, Humble, TX 77346 ATTN Fire Records. There is no cost for a Fire record, except under special circumstances as determined by the Chief of Department.  

EMS/Ambulance records requests need to be in writing to Koronis Revenue Services at 5330 Spring Cypress Rd. Spring TX, 77379 or fax to 281-653-6997. The cost of an EMS/Ambulance record is $40.00. The fee is waived for patients requesting their own records, and for the District Attorney's office. 

In accordance with Federal and State Privacy Laws we may be prohibited from disclosing patient medical records in some cases. To obtain patient medical reports, you must comply with the laws governing protection of these reports (HIPAA). Once you are finished with these reports you must return them, properly store them, or completely destroy them. Records requests without a Records Request form, an incomplete form, or lacking the required attachments cannot be processed.

Other Public Information Requests:

How to Submit Public Information Requests:

All records or information requests must be made in writing, and submitted by one of the following methods:

• Email it to [email protected].
• Send it by U.S. mail to PUBLIC INFORMATION REQUESTS 18425 Timber Forest Drive, Humble, TX 77346
• Deliver it in person to 18425 Timber Forest Drive, Humble, TX 77346.

All requests must be made in writing, and will not be accepted or processed if submitted in any way other than those above. Requests received via regular fax, or to individual District employees will not be acknowledged.

You may use the District’s request form, or submit your own written request. In your request, please include the following information:

Your name, date of your request, material you are requesting, date of incident if related to a fire or EMS response, email address, phone number, and if you prefer to receive materials digitally, or as a physical printout.

While some requests may incur costs to process, please do not send any payments with your request. We will contact you prior to processing your request if there will be any charges.

Once submitted, we will confirm receipt of your request. Please allow up to 10 business days to process your request and receive any relevant reports or information. If a ruling through the Office of the Attorney General is required, we will inform you of that request for ruling, and what it may mean for your request.

You may call the department at (281) 852-2181 with any questions about your open records request.

For additional information about the Public Information Act, please refer to the Public Information Act Handbook 2026 by clicking OAG PIA website, or by calling the